Welcome to Home Spotless Pro Help Center
Welcome to the Home Spotless Pros help center! Here you can find answers to frequently asked questions, as well as tips and tricks for getting the most out of our services.
Frequently Asked Questions
Thank you for your interest in becoming a Home Spotless Pro. We appreciate your patience as we review your application.
We are currently in the process of reviewing applications and will be in touch with you as soon as we have an update. We expect to make a decision within the next 1-2 business days.
When do I get paid?
Home Spotless Pro Payouts are on a rolling 3-day basis. This means you will always have money coming in, even if you don't have any cleanings scheduled for a particular day.
Here is an example of how a rolling 3-day payout schedule would work:
Monday: Pro completes a cleaning.
Thursday: Pro receives payment for the cleaning completed on Monday.
Sunday: Pro completes another cleaning.
Wednesday: Pro receives payment for the cleaning completed on Sunday.
How much will
I earn using Home Spotless?
The average amount that Home Spotless pros can make per day is $850. However, this number can vary depending on a number of factors, including the number of jobs you accept in a day, the size of the homes you clean, and the types of cleaning tasks you perform.
For example, if you only accept one job per day, you will likely make less than $850. However, if you are able to accept multiple jobs per day, you can easily make more than $850. Additionally, if you clean larger homes or perform more complex cleaning tasks, you will likely be able to charge more and make more money.
Ultimately, the amount of money you make as a Home Spotless pro depends on your own hustle and effort. If you are willing to work hard and take on as many jobs as possible, you can easily make a good living as a home cleaner.
Here are some additional tips for maximizing your earnings as a Home Spotless pro:
Be reliable and professional. This will help you to build a good reputation and keep your clients coming back.
Be flexible with your schedule. This will allow you to take on more jobs and make more money.
By following these tips, you can increase your earnings as a Home Spotless pro and build a successful cleaning schedule.
I am Approved, Do I need to bring my own cleaning supplies?
Customers expect you to come equipped with all of the supplies you’ll need to get the job done. If you are unsure which supplies your customer expects you to bring, be sure to reach out and ask!
Top Home Spotless Pros using the platform often arrive with:
Mop and bucket
Dustpan and brush
Need help? Contact us using the blue chat icon in the bottom right, or email us at email@example.com
What should I wear to a job?
The most successful Home Spotless cleaning Pros find a way to balance comfort while being presentable. We recommend wearing clothes that are both comfortable and professional.
Ultimately, the best way to dress for a Home Spotless cleaning job is to dress in a way that makes you feel confident and comfortable.
How often should I check for jobs?
Check for jobs as often as they like! Jobs are first come, first served, and they can be claimed quickly. If you don't see anything in the Claim tab, it means there aren't any available jobs at that moment. We recommend waiting a little bit before checking again. Something will pop up soon!
What's the Pro cancellation policy?
If you cancel a claimed job too close to the scheduled start time, you may be subject to late cancellation fees are revoked access to the Home Spotless Platform
If there are 48 hours or more until the job starts, there’s no fee to remove a job.
If there are between 24 and 48 hours until the job starts, there’s a $15 fee.
If there are between 4 and 24 hours until the job starts, there’s a $25 fee.
If there are under 4 hours until the job starts, there’s a $45 fee.
If you fail to arrive at a job, there’s a $55 fee.
Feeling Unsafe/Uncomfortable on the job
If you feel uncomfortable or unsafe on a job, your health and safety is our top priority. Here are some things you can do:
Trust your gut. If something doesn't feel right, it probably isn't. Don't be afraid to say no to a job or leave a job if you feel uncomfortable.
Report the incident. If you feel unsafe or uncomfortable on a job, you can report the incident to us here by email We take these reports seriously and will investigate them thoroughly.